Sensors
Troubleshooting This category provides a selection of articles and topics to assist users with troubleshooting problems associated with setting up, maintaining and using PurpleAir sensors.
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Sensor Owner's Guide
Introduction Welcome to PurpleAir! By purchasing a sensor, you have joined a worldwide network of people striving to better understand their air. You can now contribute to that network by setting up your device. Doing … |
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1 | 1202 | March 22, 2024 |
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About PurpleAir Sensors
This category serves as a knowledge base for information regarding PurpleAir sensors and other hardware. Here you can find information about setting up your sensor, troubleshooting, and other related topics. If you have … |
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3 | 1205 | July 11, 2023 |
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Sensor WiFi and Registration
This guide will help you set up your PurpleAir sensor. To set up this device, you will need the sensor’s device ID, an email associated with the sensor, a local WiFi network, and a WiFi-enabled device like a phone or c… |
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14 | 151636 | November 6, 2023 |
| SD card showing as not detected after 24 hours |
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3 | 350 | July 26, 2024 |
| wired/Ethernet connection option still planned? |
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12 | 337 | July 25, 2024 |
| BME680 VOC Scale Change on the PurpleAir Map |
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5 | 1190 | July 25, 2024 |
| How to Change Ownership and Location? |
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1 | 18 | July 23, 2024 |
| Temperature |
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1 | 18 | July 23, 2024 |
| Sensor reads zero |
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1 | 22 | July 22, 2024 |
| What Do PurpleAir Sensors Measure and How Do They Work? |
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0 | 6582 | February 3, 2023 |
| Unable to connect to Wifi in Guatemala |
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0 | 12 | July 16, 2024 |
| Which Sensor to Choose |
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16 | 46777 | July 14, 2024 |
| Recycling/reusing old PurpleAir monitors? |
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8 | 641 | July 13, 2024 |
| Lost connection to my sensor after getting new phone |
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2 | 30 | July 9, 2024 |
| Checking the Internal Power Adaptor |
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0 | 679 | July 14, 2023 |
| BME Troubleshooting (temperature, humidity, pressure, and VOCs) |
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0 | 626 | November 22, 2023 |
| New version of Plantower PMS5003 |
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32 | 4470 | July 2, 2024 |
| Does the PA-II come with a USB cord in the box? |
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1 | 21 | July 2, 2024 |
| Undocumented Sensor IC in Zen |
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2 | 85 | June 30, 2024 |
| CO2 sensor |
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1 | 835 | June 9, 2024 |
| Is my sensor dead? Not creating wifi or connecting to PurpleAir tools |
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1 | 69 | June 27, 2024 |
| Rename sensor |
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2 | 44 | June 27, 2024 |
| BME Troubleshooting - CR2032? |
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1 | 83 | June 27, 2024 |
| Trouble Connecting With An Eero router |
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11 | 3705 | June 27, 2024 |
| WiFi Troubleshooting |
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0 | 474 | June 14, 2024 |
| IPv6? IPv6! |
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0 | 53 | June 24, 2024 |
| New Outdoor product? When? PurpleAir Zen Air Quality Monito |
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4 | 235 | June 24, 2024 |
| Sensor electrical connection to the processing board |
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3 | 51 | June 24, 2024 |
| Submit data to the map WITHOUT WIFI - ethernet cable |
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1 | 58 | June 19, 2024 |
| Temperature and humidity no longer reported |
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8 | 694 | June 19, 2024 |