Sensors
Troubleshooting This category provides a selection of articles and topics to assist users with troubleshooting problems associated with setting up, maintaining and using PurpleAir sensors.
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About PurpleAir Sensors
This category serves as a knowledge base, providing information on PurpleAir sensors and a place to discuss the hardware. You will find help on all things to do with setting up your sensor, troubleshooting it and other … |
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3 | 722 | July 11, 2023 |
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Sensor Start-up Guide
This guide will help you set up your PurpleAir sensor. To set up this device, you will need the sensor’s device ID, an email associated with the sensor, a local WiFi network, and a WiFi-enabled device like a phone or c… |
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14 | 115256 | November 6, 2023 |
| Real time updates without map registration |
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0 | 18 | December 1, 2023 |
| My Sensor has no light, but it appears to be connecting |
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1 | 62 | November 29, 2023 |
| New unit, one sensor already malfunctioning |
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2 | 67 | November 28, 2023 |
| Device randomly goes offline |
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0 | 24 | November 28, 2023 |
| BME Troubleshooting (temperature, humidity, pressure, and VOCs) |
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0 | 122 | November 22, 2023 |
| Sensor died. It’s only a few months old |
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3 | 76 | November 18, 2023 |
| Chose what sensor to downgrade |
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2 | 101 | November 16, 2023 |
| Whining noise -- Purple Air Flex |
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1 | 91 | November 16, 2023 |
| WiFi Status Indicators |
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0 | 1283 | February 3, 2023 |
| Water Damage - PA-II Outdoor Sensor |
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2 | 191 | November 12, 2023 |
| Off the Grid |
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12 | 3422 | November 10, 2023 |
| Temperature and humidity no longer reported |
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4 | 389 | November 7, 2023 |
| Contacting a Public Sensor Owner |
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2 | 232 | November 5, 2023 |
| Startup issue |
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2 | 161 | October 31, 2023 |
| Restarting after unplugging |
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2 | 81 | November 1, 2023 |
| What Do Purpleair Sensors Measure, and How Do They Work? |
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0 | 4129 | February 3, 2023 |
| Troubleshooting sensor performance |
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3 | 163 | November 1, 2023 |
| Humidity on PurpleAir Flex |
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5 | 154 | October 31, 2023 |
| HELP! Lastest firmware stopped working |
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1 | 358 | October 30, 2023 |
| How Private Is My Sensor? |
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2 | 278 | October 30, 2023 |
| BSEC warning code : 100 |
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1 | 151 | October 25, 2023 |
| Zen & Touch Sensors - Color Alert Thresholds Specs & Changeability |
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5 | 157 | October 25, 2023 |
| Wireless Connection Failing |
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6 | 161 | October 23, 2023 |
| Misconfigured MAC address can't see my indoor sensor |
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1 | 238 | October 23, 2023 |
| Associated Email vs. Owner's Email |
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0 | 2933 | May 13, 2022 |
| Sensor malfunction |
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7 | 178 | October 17, 2023 |
| How to change LED settings after device has been set up |
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2 | 146 | October 17, 2023 |
| Handheld or mobile sensors to complement PurpleAir |
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0 | 94 | October 17, 2023 |