Troubleshooting
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0
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350
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October 22, 2021
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Indoor Sensor LED stopped working
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4
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425
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June 9, 2023
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Stopped appearing on map, cannot connect via wifi or hotspot
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7
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548
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June 7, 2023
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Purple air temperature jumped 15 degrees F
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38
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454
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June 6, 2023
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Sensor Maintenance
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0
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3146
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August 4, 2022
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Trouble connecting with an Eero router
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4
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1199
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May 26, 2023
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Associated Email vs. Owner's Email
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0
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1479
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May 13, 2022
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Troubleshooting Sensor Not Receiving Power
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0
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299
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February 10, 2023
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Gas_680 value on Purple Air Zen never changes!
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17
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180
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May 15, 2023
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SD card showing as not detected after 24 hours
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1
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88
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May 5, 2023
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Sensor Name will not change
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0
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35
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May 6, 2023
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The Associated Email or Device-Id (MAC) was wrong
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0
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132
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November 22, 2022
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Monitor showing reading of ZERO (0) value
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0
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53
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April 30, 2023
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PA Touch not returning temp, humidity, pressure, voc
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3
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74
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April 26, 2023
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Wifi of sensor is lost
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1
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88
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April 21, 2023
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Using Captive Portal Networks
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0
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1417
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October 19, 2021
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No Ozone readings
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1
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90
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April 14, 2023
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Old sensor gives strange values
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3
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76
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April 10, 2023
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Can’t See the Sensor's Network
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0
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2503
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October 19, 2021
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Full color LED's
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0
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95
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April 4, 2023
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Blue Light Flashing 3 Times and repeats
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1
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218
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March 30, 2023
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How long to archive sensor data?
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2
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98
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March 29, 2023
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PurpleAir-XXXX wifi still showing up even though device on our wifi
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16
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676
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March 16, 2023
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I cleaned the channel, but it's still downgraded
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0
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83
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March 14, 2023
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Device on WiFI - Still see purpleo-xx network, dot doesn't update
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2
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188
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March 10, 2023
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WiFi not connecting
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3
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217
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February 23, 2023
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TLS ciphers
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4
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172
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February 15, 2023
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A vs B being displayed on map
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3
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133
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February 15, 2023
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Sensor no longer shows on map
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3
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111
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February 13, 2023
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SD Card Logging and Troubleshooting
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0
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1268
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April 27, 2022
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