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Troubleshooting
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|
0
|
350
|
October 22, 2021
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|
Indoor Sensor LED stopped working
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|
4
|
425
|
June 9, 2023
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|
Stopped appearing on map, cannot connect via wifi or hotspot
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|
7
|
548
|
June 7, 2023
|
|
Purple air temperature jumped 15 degrees F
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|
38
|
454
|
June 6, 2023
|
|
Sensor Maintenance
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|
0
|
3146
|
August 4, 2022
|
|
Trouble connecting with an Eero router
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|
4
|
1199
|
May 26, 2023
|
|
Associated Email vs. Owner's Email
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|
0
|
1479
|
May 13, 2022
|
|
Troubleshooting Sensor Not Receiving Power
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|
0
|
299
|
February 10, 2023
|
|
Gas_680 value on Purple Air Zen never changes!
|
|
17
|
180
|
May 15, 2023
|
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SD card showing as not detected after 24 hours
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|
1
|
88
|
May 5, 2023
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|
Sensor Name will not change
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0
|
35
|
May 6, 2023
|
|
The Associated Email or Device-Id (MAC) was wrong
|
|
0
|
132
|
November 22, 2022
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|
Monitor showing reading of ZERO (0) value
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|
0
|
53
|
April 30, 2023
|
|
PA Touch not returning temp, humidity, pressure, voc
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|
3
|
74
|
April 26, 2023
|
|
Wifi of sensor is lost
|
|
1
|
88
|
April 21, 2023
|
|
Using Captive Portal Networks
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|
0
|
1417
|
October 19, 2021
|
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No Ozone readings
|
|
1
|
90
|
April 14, 2023
|
|
Old sensor gives strange values
|
|
3
|
76
|
April 10, 2023
|
|
Can’t See the Sensor's Network
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|
0
|
2503
|
October 19, 2021
|
|
Full color LED's
|
|
0
|
95
|
April 4, 2023
|
|
Blue Light Flashing 3 Times and repeats
|
|
1
|
218
|
March 30, 2023
|
|
How long to archive sensor data?
|
|
2
|
98
|
March 29, 2023
|
|
PurpleAir-XXXX wifi still showing up even though device on our wifi
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|
16
|
676
|
March 16, 2023
|
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I cleaned the channel, but it's still downgraded
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|
0
|
83
|
March 14, 2023
|
|
Device on WiFI - Still see purpleo-xx network, dot doesn't update
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|
2
|
188
|
March 10, 2023
|
|
WiFi not connecting
|
|
3
|
217
|
February 23, 2023
|
|
TLS ciphers
|
|
4
|
172
|
February 15, 2023
|
|
A vs B being displayed on map
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|
3
|
133
|
February 15, 2023
|
|
Sensor no longer shows on map
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|
3
|
111
|
February 13, 2023
|
|
SD Card Logging and Troubleshooting
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|
0
|
1268
|
April 27, 2022
|