- Can I request an invoice or quote for PurpleAir sensors?
- How do I order PurpleAir sensors on the website?
- How to Request a Refund
- Payment Methods
- Purchase Orders
- Does PurpleAir ship internationally?
- How can I update the shipping address on my order?
- How does PurpleAir ship orders?
- How long will it take to get my PurpleAir order once it has shipped?
- Can I add data from non-PurpleAir sensors?
- How do I log in to the PurpleAir map?
- How do I view average rings on the sensor icons?
- How do I view different types of data on the PurpleAir map?
- How many sensors are there in a particular area?
- Should I use the conversion factors on the PurpleAir map?
- What does downgraded mean on the graph?
- What is the PurpleAir map?
- Can I add a mesh screen to my sensor to keep out bugs and critters?
- Can I calibrate my PurpleAir sensor?
- Can I use alternative power (solar and battery) to run a sensor remotely?
- How can I tell if my sensor is not performing properly?
- How do PurpleAir sensors compare to regulatory particulate matter sensors?
- How do PurpleAir sensors work, and what do they measure?
- How do the PurpleAir sensors differ, and can I mount them indoors OR outdoors?
- How long can I expect my PurpleAir sensor to last?
- How many sensors should I install in my area?
- How much power does a PurpleAir sensor draw, and how much bandwidth/data does it use?
- What do I do if one of my channels is downgraded, reporting high, not working, or spikes erratically?