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About the FAQ category
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1
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315
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December 29, 2022
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Q: How do PurpleAir sensors work, and what do they measure?
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0
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496
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June 3, 2022
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Q: How do I log in to the PurpleAir map?
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2
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313
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February 3, 2023
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Q: Should I use the conversion factors on the PurpleAir map?
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2
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603
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January 1, 2023
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Payment Methods
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0
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1267
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June 2, 2022
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Q: How do PurpleAir sensors compare to regulatory particulate matter sensors?
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1
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971
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October 20, 2022
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Purchase Orders
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0
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231
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August 15, 2022
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Q. How many sensors are there in a particular area?
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0
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455
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June 30, 2022
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Q: How many sensors should I install in my area?
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0
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549
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June 3, 2022
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Does PurpleAir ship internationally?
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0
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263
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August 17, 2022
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How can I update the shipping address on my order?
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0
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104
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August 17, 2022
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How long will it take to get my PurpleAir order once it has shipped?
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0
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184
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August 17, 2022
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How does PurpleAir ship orders?
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0
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115
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August 17, 2022
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Can I request an invoice or quote for PurpleAir sensors?
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0
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175
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August 15, 2022
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How do I order PurpleAir sensors on the website?
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0
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166
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August 15, 2022
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Q: Can I use alternative power (solar and battery) to run a sensor remotely?
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3
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423
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August 15, 2022
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Q. How to Request a Refund
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0
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305
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October 20, 2021
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Q: How much power does a PurpleAir sensor draw, and how much bandwidth/data does it use?
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1
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619
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July 13, 2022
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Q. Does PurpleAir have an app?
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1
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1521
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June 24, 2022
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Q: Can I add a mesh screen to my sensor to keep out bugs and critters?
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0
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813
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June 4, 2022
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Q: Can I calibrate my PurpleAir sensor?
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2
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505
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July 7, 2022
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Q: What do I do if one of my channels is downgraded, reporting high, not working, or spikes erratically?
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0
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329
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June 4, 2022
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Q: How can I tell if my sensor is not performing properly?
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2
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303
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August 15, 2022
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Q: How long can I expect my PurpleAir sensor to last?
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2
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576
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July 13, 2022
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Q: What is the WiFi range of a PurpleAir sensor?
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2
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285
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July 15, 2022
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Q: How do the PurpleAir sensors differ, and can I mount them indoors OR outdoors?
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2
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263
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August 15, 2022
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Q: What does "downgraded" mean on the graph?
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2
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179
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August 15, 2022
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Q: Can I add data from non-PurpleAir sensors?
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2
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159
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July 15, 2022
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Q: Can I set my PurpleAir sensor to Private, and how do I view a private sensor on the map?
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2
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524
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August 15, 2022
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Q: How do I view average rings on the sensor icons?
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2
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78
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August 15, 2022
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