FAQ

Shipping This sub-category relates to FAQ questions about PurpleAir shipping. Real-Time Map This sub-category is related to FAQ questions about the PurpleAir map. Purchasing Welcome to our purchasing page. You will find most information on common questions from tax-exempt to doing a purchase order. Let us know if you have any questions. Sensors This category relates to FAQ questions about PurpleAir sensors.

Topic	Replies	Views	Activity
PurpleAir FAQ FAQ Here is a selection of commonly asked questions. Browse around to find more. Sensors How do I download sensor data? Does PurpleAir have an app? Can I add a mesh screen to my sensor to keep out bugs and critters? Can I …	0	13024	March 1, 2023
About the FAQ category FAQ	1	2273	December 29, 2022
Purchase Orders Purchasing	0	895	August 15, 2022
Payment Methods Purchasing	0	4157	June 2, 2022
Q: What does downgraded mean on the graph? Real-Time Map	0	1265	June 3, 2022
Q: What hostnames and ports do PurpleAir sensors use? Sensors	0	1581	April 20, 2023
Indoor Sources of Particulate Matter (PM) FAQ	0	313	June 4, 2024
Q: What do I do With a Replacement Sensor? Real-Time Map	0	89	September 25, 2024
Is there a package with indoor and outdoor sensors? Purchasing	1	111	September 12, 2024
Micro SD Card Sensors	4	266	July 24, 2024
How do I match PurpleAir's Map with AirNow's Fire and Smoke Map? FAQ	0	1091	July 26, 2023
Q: Can I add data from non-PurpleAir sensors? Real-Time Map	0	1845	June 3, 2022
Q: Why are my sensor's LEDs blue? Sensors	0	663	January 12, 2024
Q: LCS vs FRM/FEM Sensors	0	106	June 27, 2024
Q: How Do I Calculate My API Call's Point Cost FAQ	0	344	May 29, 2024
Q: Does SD Card Data Get Uploaded to the Map? Sensors	0	153	June 19, 2024
SD card max size Sensors	1	123	June 18, 2024
Sensors firmware Sensors	1	246	June 18, 2024
Q: How do I view Outdoor/Indoor/My PurpleAir sensors? Real-Time Map	0	881	June 3, 2022
Q: Can I set my PurpleAir Sensor to Private, and how do I View a Private Sensor on the Map? Real-Time Map	0	2056	June 3, 2022
Q: Should I use the conversion factors on the PurpleAir map? Real-Time Map	4	4317	March 14, 2024
How do I download sensor data? FAQ	3	4820	March 4, 2024
Q: How Do I Download Map Graph Data Real-Time Map	13	3847	January 23, 2024
Q: My Zen LED's have gone dark. Did they fail? Sensors	8	1824	December 31, 2023
Can I request an invoice or quote for PurpleAir sensors? Purchasing	2	1008	December 12, 2023
Q: Can I use alternative power (solar and battery) to run a sensor remotely? Sensors	4	1990	November 7, 2023
Custom option of Data Processors [interval time] is 2 minutes. how to decrease this to 5 seconds FAQ	0	429	July 23, 2022
Q: How do I log in to the PurpleAir map? Real-Time Map	5	2292	August 23, 2023
Q. Does PurpleAir have an app? FAQ	2	10198	July 30, 2023
Can I create a personal map that excludes certain sensors? Real-Time Map	0	602	July 22, 2023