FAQ - PurpleAir Community

Topic	Replies	Views	Activity
PurpleAir FAQ FAQ General About the FAQ category How do I download sensor data? PurpleAir FAQ Purchasing Can I request an invoice or quote for PurpleAir sensors? How do I order PurpleAir sensors on the website? How to Request a Refun…	0	8815	March 1, 2023
About the FAQ category FAQ	1	1466	December 29, 2022
My Maps don’t report the same values? FAQ	0	13	July 26, 2023
Payment Methods Purchasing	0	2578	June 2, 2022
Q: How do I log in to the PurpleAir map? Real-Time Map	5	1437	August 23, 2023
Q: My Zen LED's have gone dark. Did they fail? Sensors	5	741	August 13, 2023
Q. Does PurpleAir have an app? FAQ	2	6300	July 30, 2023
Can I create a personal map that excludes certain sensors? Real-Time Map	0	254	July 22, 2023
Q: How can I tell if my sensor is not performing properly? Sensors	2	1370	July 7, 2023
How do I download sensor data? FAQ	0	1495	May 25, 2023
Q: What is the PurpleAir map? Real-Time Map	8	1794	June 20, 2023
Q: What hostnames and ports do PurpleAir sensors use? Sensors	0	708	April 20, 2023
Q: What do I do if one of my channels is downgraded, reporting high, not working, or spikes erratically? Sensors	0	1133	June 4, 2022
Q: Can I calibrate my PurpleAir sensor? Sensors	0	1941	June 4, 2022
Q: How do the PurpleAir sensors differ, and can I mount them indoors OR outdoors? Sensors	0	1284	June 3, 2022
Q: Can I add a mesh screen to my sensor to keep out bugs and critters? Sensors	0	3368	June 4, 2022
Q. How many sensors are there in a particular area? Real-Time Map	0	1228	June 30, 2022
Q: How many sensors should I install in my area? Sensors	0	1591	June 3, 2022
Q: How do PurpleAir sensors work, and what do they measure? Sensors	0	2154	June 3, 2022
Q: Can I add data from non-PurpleAir sensors? Real-Time Map	0	846	June 3, 2022
Q. How to Request a Refund Purchasing	0	690	October 20, 2021
Q: How do I view average rings on the sensor icons? Real-Time Map	0	334	June 3, 2022
Q: How do I view different types of data on the PurpleAir map? Real-Time Map	0	894	June 3, 2022
Q: What does downgraded mean on the graph? Real-Time Map	0	803	June 3, 2022
Q: Should I use the conversion factors on the PurpleAir map? Real-Time Map	2	2834	January 1, 2023
Q: How do PurpleAir sensors compare to regulatory particulate matter sensors? Sensors	1	2652	October 20, 2022
Purchase Orders Purchasing	0	487	August 15, 2022
Does PurpleAir ship internationally? Shipping	0	751	August 17, 2022
How can I update the shipping address on my order? Shipping	0	239	August 17, 2022
How long will it take to get my PurpleAir order once it has shipped? Shipping	0	559	August 17, 2022

PurpleAir FAQ

General About the FAQ category How do I download sensor data? PurpleAir FAQ Purchasing Can I request an invoice or quote for PurpleAir sensors? How do I order PurpleAir sensors on the website? How to Request a Refun…