FAQ - PurpleAir Community

Topic	Replies	Views	Activity
PurpleAir FAQ FAQ General About the FAQ category Does PurpleAir have an app? Purchasing Can I request an invoice or quote for PurpleAir sensors? How do I order PurpleAir sensors on the website? How to Request a Refund Payment Methods …	0	3160	March 1, 2023
About the FAQ category FAQ	1	744	December 29, 2022
How do I download sensor data? FAQ	0	194	May 25, 2023
Q: What hostnames and ports do PurpleAir sensors use? Sensors	0	175	April 20, 2023
Q: My Zen LED's have gone dark. Did they fail? Sensors	0	194	April 4, 2023
Q: How can I tell if my sensor is not performing properly? Sensors	0	720	June 3, 2022
Q: What do I do if one of my channels is downgraded, reporting high, not working, or spikes erratically? Sensors	0	721	June 4, 2022
Q: Can I calibrate my PurpleAir sensor? Sensors	0	1105	June 4, 2022
Q: How do the PurpleAir sensors differ, and can I mount them indoors OR outdoors? Sensors	0	708	June 3, 2022
Q: Can I add a mesh screen to my sensor to keep out bugs and critters? Sensors	0	2125	June 4, 2022
Q. How many sensors are there in a particular area? Real-Time Map	0	860	June 30, 2022
Q: How many sensors should I install in my area? Sensors	0	956	June 3, 2022
Q: How do PurpleAir sensors work, and what do they measure? Sensors	0	1444	June 3, 2022
Q: Can I add data from non-PurpleAir sensors? Real-Time Map	0	494	June 3, 2022
Q. How to Request a Refund Purchasing	0	473	October 20, 2021
Q: What is the PurpleAir map? Real-Time Map	0	515	June 3, 2022
Q: How do I view average rings on the sensor icons? Real-Time Map	0	196	June 3, 2022
Q: How do I view different types of data on the PurpleAir map? Real-Time Map	0	470	June 3, 2022
Q: What does downgraded mean on the graph? Real-Time Map	0	439	June 3, 2022
Q: How do I log in to the PurpleAir map? Real-Time Map	2	732	February 3, 2023
Q: Should I use the conversion factors on the PurpleAir map? Real-Time Map	2	1013	January 1, 2023
Payment Methods Purchasing	0	1841	June 2, 2022
Q: How do PurpleAir sensors compare to regulatory particulate matter sensors? Sensors	1	1684	October 20, 2022
Purchase Orders Purchasing	0	361	August 15, 2022
Does PurpleAir ship internationally? Shipping	0	483	August 17, 2022
How can I update the shipping address on my order? Shipping	0	170	August 17, 2022
How long will it take to get my PurpleAir order once it has shipped? Shipping	0	315	August 17, 2022
How does PurpleAir ship orders? Shipping	0	220	August 17, 2022
Can I request an invoice or quote for PurpleAir sensors? Purchasing	0	326	August 15, 2022
How do I order PurpleAir sensors on the website? Purchasing	0	289	August 15, 2022

PurpleAir FAQ

General About the FAQ category Does PurpleAir have an app? Purchasing Can I request an invoice or quote for PurpleAir sensors? How do I order PurpleAir sensors on the website? How to Request a Refund Payment Methods …