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About the FAQ category
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1
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1865
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December 29, 2022
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Q: Should I use the conversion factors on the PurpleAir map?
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4
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3461
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March 14, 2024
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How do I download sensor data?
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3
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3575
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March 4, 2024
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Q: Why are my sensor's LEDs blue?
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0
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231
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January 12, 2024
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Q: My Zen LED's have gone dark. Did they fail?
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8
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1380
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December 31, 2023
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Can I request an invoice or quote for PurpleAir sensors?
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2
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816
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December 12, 2023
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Q: Can I use alternative power (solar and battery) to run a sensor remotely?
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4
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1566
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November 7, 2023
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Custom option of Data Processors [interval time] is 2 minutes. how to decrease this to 5 seconds
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0
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315
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July 23, 2022
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My Maps don’t report the same values?
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0
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326
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July 26, 2023
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Payment Methods
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0
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3655
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June 2, 2022
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Q: How do I log in to the PurpleAir map?
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5
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1939
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August 23, 2023
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Q. Does PurpleAir have an app?
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2
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7884
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July 30, 2023
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Can I create a personal map that excludes certain sensors?
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0
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467
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July 22, 2023
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Q: How can I tell if my sensor is not performing properly?
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2
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1849
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July 7, 2023
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Q: What is the PurpleAir map?
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8
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2511
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June 20, 2023
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Q: What hostnames and ports do PurpleAir sensors use?
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0
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1216
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April 20, 2023
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Q: What do I do if one of my channels is downgraded, reporting high, not working, or spikes erratically?
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0
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1565
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June 4, 2022
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Q: Can I calibrate my PurpleAir sensor?
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0
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2602
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June 4, 2022
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Q: How do the PurpleAir sensors differ, and can I mount them indoors OR outdoors?
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0
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1781
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June 3, 2022
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Q: Can I add a mesh screen to my sensor to keep out bugs and critters?
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0
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4393
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June 4, 2022
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Q. How many sensors are there in a particular area?
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0
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1463
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June 30, 2022
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Q: How many sensors should I install in my area?
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0
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2756
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June 3, 2022
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Q: Can I add data from non-PurpleAir sensors?
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0
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1440
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June 3, 2022
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Q. How to Request a Refund
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0
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908
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October 20, 2021
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Q: How do I view average rings on the sensor icons?
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0
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481
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June 3, 2022
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Q: How do I view different types of data on the PurpleAir map?
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0
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1140
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June 3, 2022
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Q: What does downgraded mean on the graph?
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0
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1114
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June 3, 2022
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Q: How do PurpleAir sensors compare to regulatory particulate matter sensors?
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1
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3350
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October 20, 2022
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Purchase Orders
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0
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711
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August 15, 2022
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Does PurpleAir ship internationally?
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0
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1053
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August 17, 2022
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