If you are eligible for tax exemption, please follow the steps below to ensure your status is applied to your profile before making a purchase:
1. Complete the Required Steps:
- Follow the detailed instructions here.
- Upload your tax exemption certificate as required.
2. Notify Us via Email:
After completing the instructions, send an email to billing@purpleair.com to confirm your tax-exempt status. If you were unable to upload your tax-exempt certificate, please attach it to your email. Be sure to include the primary email address that will be used for your purchases.
3. List Additional Emails (if applicable):
If you plan to use multiple email addresses for purchases, please include all of them in your email.
Processing Time:
Please allow up to 1 business day for us to process your tax exemption request.
Important Notes:
- Your account is linked to an email address, not just your organization’s details.
- Sales tax refunds will not be issued once a transaction has been processed. Please ensure your tax-exempt status is confirmed before completing your purchase.