The Purple Air PA-II has stopped working since 1500 21 Jul 24. the device continoulsy shown inactive, one blower is runnig while the other is ot working. charging data cable cleaned, power supply verified, wifi working and connected but device is not active. needs assisstance ?
Hi @Salman_Alam
It sounds like you’ve done a good amount troubleshooting. Would you be able to share a map link here, or send in the device ID to contact@purpleair.com?