Hello, I installed, connected, configured and registered my PA-II-Flex sensor, but when I go to the purpleair live map and click on it, it says that the sensor is not reporting this parameter / current status not received for [xx] mins. The graph shows up but the exact value at that time doesn’t, nor does the value on the live map. I’ve changed the averaging period and other parameters to no avail. What am I missing here? Thx!
Hi @Michelle_R,
Please send an email to contact@purpleair.com with the device ID of your sensor and we will help you troubleshoot.