Flex sensor went offline, red power led is on

Sensors Troubleshooting
1

Hi,

Could you help me please with my Flex sensor issue.

ca 7 days ago my PA-II-FLEX went offline on the map in outdoors. I went investigating and there was only red power led light on, but no other lights that is showing that sensor is measuring. Also sensor did not appear in WIFI search anymore. In outdoor sensor is getting its 5V power from power module, that is converting 12V to 5V and outlet plug has USB. I brought sensor indoors and put adapter and connected to 220V. Red power light is on, but nothing more.

In your experience, what could be cause of this. I did not date to take sensor apart before hearing from you. WIFI network there is ok.

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1 Like
2

Hello,

If the red power indicator is on, but you can’t see the sensor’s Wi-Fi, you’ll likely need to reset the sensor’s network. Steps for that can be found here: Reset the WiFi Network Connection

If that doesn’t work, you may need to flash the sensor’s firmware. Steps for that can be found here: How to Flash Firmware to Your Sensor