I set my sensor up in the Facility and it was online and working. It was moved to the roof where they had a solar power supply of 12V/10A solar charge controller.
I can’t get it back online. I noticed the power supply is 5V/3A 15W. The red light is still on. Is it possible the solar power feed fried it ?
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Hi Eric, I believe I talked to you over the phone yesterday. You mentioned the sensor was working when you first tested it inside.
Have you been able to try taking it back inside to test again, or is it still mounted outside? If it’s not too difficult, this would be the best troubleshooting step to try.
I have taken it back where I had set it up and it’s the same.
Hi @EJONES
We’ve responded to you via email with further troubleshooting steps.