I bought a sensor off ebay

hey i am trying to set my flex up but i need the email changed on it, its been a few days still no reply, any idea how to push it along?

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I’m in the same boat. I sent an email and am hoping they can get me taken care of soon!

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Still no response from PurpleAir…

I tried calling also and left a message for them and sent another email. Hopefully they will get back to us.

Support called me back the next day and was able to get me all set up!