Flex monitor has invalid Device-ID

my new flex monitor has an invalid device id printed on the housing. It reads **:**:**:**:*:**

I’m assuming this is the MAC id of the device. The next to last hex field is not correct. How can I find the valid device ID?

Hi @jdanti,

I have pulled up your sensor and see that this device ID is correct. To turn this into a MAC address, a leading zero will need to be added before the character that is by itself.

I also noticed that you had a period instead of a colon before the last group of characters. That will need to be changed to a colon to be recognized as a valid device ID.

I have obscured your device ID to maintain privacy.