Unable to download data from Sensor data download tool

Data
1

For some reasons, I cannot download data for this particular sensor from the Sensor data download tool.

https://www.purpleair.com/sensorlist?exclude=true&nwlat=9.024893408464948&selat=9.018388095164951&nwlng=38.81776226445385&selng=38.83137911606053&sensorsActive2=604800

The Download buttons don’t seem to be working for this specific sensor! Any advice on how to fix this?

2

Hi @Sina_Hasheminassab, thank you for making us aware. I believe this is due to the two apostrophes in the sensor’s name. We are looking into this to find a solution. The data is still stored and not lost.

3

Thanks for the prompt response @Ethan . Please keep me posted if you found any solutions for this.

4

Hi @Ethan . Have you found any solutions for this issue?

5

Our apologies for the delay. The issue is with the two apostrophes, as I had mentioned previously. We will work on a bug fix and release it with one of the next minor updates to the map.