Try following the steps in our Troubleshooting Sensor Not Receiving Power. If your sensor still does not power on, contact our support team by sending an email to contact@purpleair.com with your device ID and we can assist.
Try following the steps in our Troubleshooting Sensor Not Receiving Power. If your sensor still does not power on, contact our support team by sending an email to contact@purpleair.com with your device ID and we can assist.