How do I get to tech support, not this mishmash disorganized unhelpful mess that you call community?
Hi @Ellen_Smart,
Our contact page is available here: Contact Us | PurpleAir Air Quality Sensor Manufacturers.
However, we like to post questions and answers in the community so that other community members with similar questions can get the same information.
Either way, we want to ensure that the issue is resolved in the best way possible. Feel free to email us at contact@purpleair.com for assistance.