How can we determine if/when one of the sensors is downgraded? Will it show in the data from the API, or will customer service reach out to us directly?

Data
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Is there to tell if a sensor has been downgraded without looking at the map? Is it marked in any fields when access data from the API?

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Hi @ltravis, you can get the downgrade information through the API. The “channel_flags” field will give this information. It will return an integer from 0 to 3. Their meanings are as follows:

0 = Normal. No channels are downgraded.
1 = The A channel is downgraded.
2 = The B channel is downgraded.
3 = Both the A and B channels are downgraded.

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