Hi @tampahoosier, I wonder if this is due to the cable you are using to connect your device to the computer. Many cables are used only for charging and cannot transfer data. If you have another cable available, I would recommend trying it.
Hi @tampahoosier, I wonder if this is due to the cable you are using to connect your device to the computer. Many cables are used only for charging and cannot transfer data. If you have another cable available, I would recommend trying it.