# Outdoor Power supply failure (PurpleAir Recommended power supply) **URL:** \ **Category:** Troubleshooting\ **Created:** [June 24, 2025, 8:33pm UTC](https://community.purpleair.com/t/outdoor-power-supply-failure-purpleair-recommended-power-supply/14401 "2025-06-24T20:33:21Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![TRWeasle](https://avatars.discourse-cdn.com/v4/letter/t/7feea3/32.png) [@TRWeasle](https://community.purpleair.com/u/TRWeasle)\ **Post date:** [June 24, 2025, 8:33pm UTC](https://community.purpleair.com/t/outdoor-power-supply-failure-purpleair-recommended-power-supply/14401/1 "2025-06-24T20:33:21Z")
Bought my sensor in Jan 2025 with the recommended outdoor power supply by Globtek. Just noticed that my sensor was offline (and has been for 4 days) and went to investigate. The power supply seems to have conked out. It might have got the cable rained on, but not the adapter itself. Externally it looks fine, I cannot see any damage or anything. I tried charging something from the charger plugged into another indoor plug and nothing. No juice. I tried plugging my sensor in to an indoor phone charger with the correct voltage and power and the sensor lit up and started working. - It’s a Zen. As there is no rain forecast for the next few days I have plugged it in temporarily outside to my phone charger so that I can give my community the data on the various maps. I cannot work out what could have gone wrong with the original charger. Anyone else had problems such as this of sudden charger failure? Another thing that surprised me is that I did not receive any email telling me that my sensor had gone offline. - Is that normal? ---
**Author:** ![dwhitemv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.purpleair.com/dwhitemv/32/1508_2.png) [@dwhitemv](https://community.purpleair.com/u/dwhitemv)\ **Post date:** [June 29, 2025, 3:45pm UTC](https://community.purpleair.com/t/outdoor-power-supply-failure-purpleair-recommended-power-supply/14401/3 "2025-06-29T15:45:20Z")
> [@TRWeasle](#): > > Another thing that surprised me is that I did not receive any email telling me that my sensor had gone offline. - Is that normal? That’s normal, PurpleAir does not send emails for sensor outages.