# Google Login Not Working

**URL:** <https://community.purpleair.com/t/google-login-not-working/10352>\
**Category:** Real-Time Map\
**Created:** [September 26, 2024, 4:07pm UTC](https://community.purpleair.com/t/google-login-not-working/10352 "2024-09-26T16:07:48Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Matt\_Houser](https://sea2.discourse-cdn.com/flex020/user_avatar/community.purpleair.com/matt_houser/32/5680_2.png) [@Matt\_Houser](https://community.purpleair.com/u/Matt_Houser)\
**Post date:** [September 26, 2024, 4:07pm UTC](https://community.purpleair.com/t/google-login-not-working/10352/1 "2024-09-26T16:07:48Z")

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The Login button for Google isn’t working after this UI change.

It takes me to sign-in, which I complete. But when I return to the map my sensors do not display and the Login button still says to “Login to PurpleAir with your Google account”.

I am using Chrome, and I have tried it in an incognito window.

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**Author:** ![Kieran](https://sea2.discourse-cdn.com/flex020/user_avatar/community.purpleair.com/kieran/32/6220_2.png) [@Kieran](https://community.purpleair.com/u/Kieran)\
**Post date:** [September 26, 2024, 6:11pm UTC](https://community.purpleair.com/t/google-login-not-working/10352/2 "2024-09-26T18:11:28Z")

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Hi @Matt_Houser

Thank you for letting us know. We are aware of this issue and are actively working on it.

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**Author:** ![AirFright](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@AirFright](https://community.purpleair.com/u/AirFright)\
**Post date:** [September 27, 2024, 12:07am UTC](https://community.purpleair.com/t/google-login-not-working/10352/3 "2024-09-27T00:07:12Z")

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Hi @Kieran  
I am having the same issue.  
I also have noticed some other issues with the new version.

1. The login button no longer shows that you are logged in, which I quite liked.

2. My private sensors model shows as ‘Undefined’ when using the sensor edition layer.

3. The map no longer remembers my selected layers & settings whenever I close it.

4. My private sensor no longer shows a graph or the full pop-up on the odd occasion that it lets me login. The pop-up is missing the Confidence Score, Model, Firmware Version, etc.

5. In my opinion, the map layer selector is no longer neat. It now looks quite messy with the layer names no longer being inline with each other.

6. The map often crashes when I attempt to zoom in or out.

I have not had these issues previously.  
I have checked that my Private sensor is online and reporting to PurpleAir via it’s IP address and the API.  
I am using a Google associated account to try to login.  
I am still using the PurpleAir Map Home Screen bookmark via Safari on an iPad.

Thanks

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**Author:** ![Josh\_PurpleAir](https://sea2.discourse-cdn.com/flex020/user_avatar/community.purpleair.com/josh_purpleair/32/2842_2.png) [@Josh\_PurpleAir](https://community.purpleair.com/u/Josh_PurpleAir)\
**Post date:** [September 27, 2024, 7:28pm UTC](https://community.purpleair.com/t/google-login-not-working/10352/4 "2024-09-27T19:28:27Z")

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@Matt_Houser, the login button should be working now. Please let us know if you’re still encountering any problems.

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**Author:** ![Josh\_PurpleAir](https://sea2.discourse-cdn.com/flex020/user_avatar/community.purpleair.com/josh_purpleair/32/2842_2.png) [@Josh\_PurpleAir](https://community.purpleair.com/u/Josh_PurpleAir)\
**Post date:** [September 27, 2024, 7:30pm UTC](https://community.purpleair.com/t/google-login-not-working/10352/5 "2024-09-27T19:30:55Z")

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@AirFright, thank you very much for the detailed report. The login button should work now, and we’ll examine the other issues you’ve mentioned. Let us know if you find anything else.

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**Author:** ![Matt\_Houser](https://sea2.discourse-cdn.com/flex020/user_avatar/community.purpleair.com/matt_houser/32/5680_2.png) [@Matt\_Houser](https://community.purpleair.com/u/Matt_Houser)\
**Post date:** [September 27, 2024, 7:34pm UTC](https://community.purpleair.com/t/google-login-not-working/10352/7 "2024-09-27T19:34:05Z")

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Yes, it appears to be working now. Thank you.

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**Author:** ![AirFright](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@AirFright](https://community.purpleair.com/u/AirFright)\
**Post date:** [September 28, 2024, 12:00am UTC](https://community.purpleair.com/t/google-login-not-working/10352/8 "2024-09-28T00:00:09Z")

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Yes, The login button seems working again  
Thank you

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**Author:** ![AirFright](https://avatars.discourse-cdn.com/v4/letter/a/f08c70/32.png) [@AirFright](https://community.purpleair.com/u/AirFright)\
**Post date:** [October 4, 2024, 11:52am UTC](https://community.purpleair.com/t/google-login-not-working/10352/9 "2024-10-04T11:52:53Z")

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Hi @Josh_PurpleAir  
I have recently noticed another issue with this version of the map. When the Analog Input layer is selected, all the sensor markers have an unclickable number and no coloured dot. I also noticed that the colour key in the bottom left corner of the map does not look correct. For example, the 0 option, when you tap it the pop-up above it says 4.5-4.55 instead of 0. Additionaly, there is no option below 4.6 on the key, even though some sensors show 4.1 and above 5 is a blank green square and when it is tapped shows 5.0-5.05.  
I have added a photo of both of these issues.

Thank you for your help 🙂

![IMG_4811](https://us1.discourse-cdn.com/flex020/uploads/purpleair/original/2X/0/0d73f72d35dd9dd38e1ee31846b84ba9da10c7c2.jpeg)

 ![IMG_4810](https://us1.discourse-cdn.com/flex020/uploads/purpleair/original/2X/e/eb3c43d64a2355dd205a765c79269bfc322bac87.jpeg)  
 ![IMG_4809](https://us1.discourse-cdn.com/flex020/uploads/purpleair/original/2X/6/64fdcfbb24ffde472dcacd097ea0abd751066d42.jpeg)

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<div class="post-metadata">

**Author:** ![Josh\_PurpleAir](https://sea2.discourse-cdn.com/flex020/user_avatar/community.purpleair.com/josh_purpleair/32/2842_2.png) [@Josh\_PurpleAir](https://community.purpleair.com/u/Josh_PurpleAir)\
**Post date:** [October 4, 2024, 4:16pm UTC](https://community.purpleair.com/t/google-login-not-working/10352/10 "2024-10-04T16:16:54Z")

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We’re glad to see you’re fully using and exploring the updated map. Once again, the detailed descriptions and pictures you provided are very much appreciated. We’ve confirmed the issue on our end and will be fixing it.
