# Bug Reports **URL:** https://community.purpleair.com/c/user-experience/bug-reports/26.md [Latest](https://community.purpleair.com/latest.md) · [Categories](https://community.purpleair.com/categories.md) --- ## [About the Bug Reports category](https://community.purpleair.com/t/about-the-bug-reports-category/257)
**Author:** [@Ethan](https://community.purpleair.com/u/Ethan)\ **Replies:** 0
This category can be used to share bugs or errors in code that have been discovered within PurpleAir services. --- ## [Widget not working!](https://community.purpleair.com/t/widget-not-working/21830)
**Author:** [@meteovyronas](https://community.purpleair.com/u/meteovyronas)\ **Replies:** 1\ **Last updated:** [July 21, 2025, 4:09pm UTC](https://community.purpleair.com/t/widget-not-working/21830 "2025-07-21T16:09:11Z")
Why aren’t the widgets working on my website anymore? The code is Loading PurpleAir Widget... --- ## [Widget Out](https://community.purpleair.com/t/widget-out/21839)
**Author:** [@tree](https://community.purpleair.com/u/tree)\ **Replies:** 3\ **Last updated:** [July 21, 2025, 4:07pm UTC](https://community.purpleair.com/t/widget-out/21839 "2025-07-21T16:07:15Z")
Widgets (3 on site) not working since Fri 7/18/25. Maps work fine. Is it purpleair or my site? --- ## [All Sensor data fails to display on map, android 13](https://community.purpleair.com/t/all-sensor-data-fails-to-display-on-map-android-13/6721)
**Author:** [@bluesystems](https://community.purpleair.com/u/bluesystems)\ **Replies:** 6\ **Last updated:** [February 5, 2025, 12:33am UTC](https://community.purpleair.com/t/all-sensor-data-fails-to-display-on-map-android-13/6721 "2025-02-05T00:33:32Z")
On my new Samsung A14 G5 with android 13 all sensor data fails to display on the map. There are no numbers at all inside the circles on the map. This is a display formatting issue in android 13 as the WEB map clearly … --- ## [Sensor widget is not matching the map readings](https://community.purpleair.com/t/sensor-widget-is-not-matching-the-map-readings/9116)
**Author:** [@beargulch](https://community.purpleair.com/u/beargulch)\ **Replies:** 6\ **Last updated:** [December 25, 2024, 8:31pm UTC](https://community.purpleair.com/t/sensor-widget-is-not-matching-the-map-readings/9116 "2024-12-25T20:31:37Z")
Starting last week our sensor and our neighbors’ sensor give completely wrong readings on the widget. I’ve recopied the widget code to our website, and it doesn’t change anything. Right now, the map shows our AQI at 20… --- ## [Sensor flashing multi-colors constantly](https://community.purpleair.com/t/sensor-flashing-multi-colors-constantly/10299)
**Author:** [@Jack\_Thomas](https://community.purpleair.com/u/Jack_Thomas)\ **Replies:** 2\ **Last updated:** [September 23, 2024, 3:29pm UTC](https://community.purpleair.com/t/sensor-flashing-multi-colors-constantly/10299 "2024-09-23T15:29:28Z")
my sensor is the one that shows the color red/green/etc for the particulate count \[Zen\]. For the first couple weeks, it worked. Then it started flashing a rainbow of colors, and would sometimes work normally after unpl… --- ## [Widget embedding fails with squarespace](https://community.purpleair.com/t/widget-embedding-fails-with-squarespace/6556)
**Author:** [@snibbe](https://community.purpleair.com/u/snibbe)\ **Replies:** 5\ **Last updated:** [January 20, 2024, 2:18am UTC](https://community.purpleair.com/t/widget-embedding-fails-with-squarespace/6556 "2024-01-20T02:18:19Z")
Hello, Purple air widget embedding now fails on squarespace for some reason, though it was previously working. Can you advise how to get the widgets to work? Here is a page: --- ## [Values shown on map don't match the sensor time series when EPA conversion is applied](https://community.purpleair.com/t/values-shown-on-map-dont-match-the-sensor-time-series-when-epa-conversion-is-applied/2405)
**Author:** [@Drew\_Frank](https://community.purpleair.com/u/Drew_Frank)\ **Replies:** 5\ **Last updated:** [October 30, 2023, 10:28pm UTC](https://community.purpleair.com/t/values-shown-on-map-dont-match-the-sensor-time-series-when-epa-conversion-is-applied/2405 "2023-10-30T22:28:04Z")
Usually, the numbers on the map correspond to the most recent data point of a sensor’s historical time series (the graph you see if you click on a sensor). However, after applying the EPA conversion, there is a huge gap … --- ## [All sensors are dark](https://community.purpleair.com/t/all-sensors-are-dark/6638)
**Author:** [@Tdub](https://community.purpleair.com/u/Tdub)\ **Replies:** 2\ **Last updated:** [September 29, 2023, 9:35pm UTC](https://community.purpleair.com/t/all-sensors-are-dark/6638 "2023-09-29T21:35:29Z")
all sensors are dark --- ## [Map LRPA conversion help](https://community.purpleair.com/t/map-lrpa-conversion-help/6534)
**Author:** [@wawzat](https://community.purpleair.com/u/wawzat)\ **Replies:** 2\ **Last updated:** [September 25, 2023, 5:21pm UTC](https://community.purpleair.com/t/map-lrpa-conversion-help/6534 "2023-09-25T17:21:09Z")
The help for the LRPA conversion has a hyperlink for “study of the PA sensors” which results in a page not found error. Does anyone have a correct link for this? I’d link to read about how to implement this correction in… --- ## [\`create\_member\` Points Discrepancy](https://community.purpleair.com/t/create-member-points-discrepancy/6346)
**Author:** [@Jon\_M\_Diebold](https://community.purpleair.com/u/Jon_M_Diebold)\ **Replies:** 0\ **Last updated:** [September 5, 2023, 1:39pm UTC](https://community.purpleair.com/t/create-member-points-discrepancy/6346 "2023-09-05T13:39:50Z")
It looks to me like there may be an issue with either the application of points when making the create\_member call, or in the documentation of the call’s pricing. The table at PurpleAir Develop states that adding a memb… --- ## [Web widget conversion factor not being applied](https://community.purpleair.com/t/web-widget-conversion-factor-not-being-applied/5835)
**Author:** [@peterwong](https://community.purpleair.com/u/peterwong)\ **Replies:** 3\ **Last updated:** [August 3, 2023, 6:14am UTC](https://community.purpleair.com/t/web-widget-conversion-factor-not-being-applied/5835 "2023-08-03T06:14:22Z")
hello all I’ve “built” a quick and dirty page just to host the widget for my sensor: https://asl.hapahaus.com/weatherwong-widget.html as can be seen in the widget string (view source on linked page), the displayed val… --- ## [DNS A Record](https://community.purpleair.com/t/dns-a-record/4193)
**Author:** [@csm10495](https://community.purpleair.com/u/csm10495)\ **Replies:** 0\ **Last updated:** [April 13, 2023, 2:55am UTC](https://community.purpleair.com/t/dns-a-record/4193 "2023-04-13T02:55:11Z")
Hey folks, I made a DNS A Record for the local ip of my purple air. Lets say (for example) its: pa.example.com. When i try to go to pa\[DOT\]example\[DOT\]com in my browser it redirects me to purpleair-f63d.lan/redirect … … --- ## [Periodically cannot access Purpleair web domains](https://community.purpleair.com/t/periodically-cannot-access-purpleair-web-domains/2587)
**Author:** [@ronswanson](https://community.purpleair.com/u/ronswanson)\ **Replies:** 0\ **Last updated:** [October 31, 2022, 2:18pm UTC](https://community.purpleair.com/t/periodically-cannot-access-purpleair-web-domains/2587 "2022-10-31T14:18:03Z")
Hi, my organization occasionally loses connection to purpleair’s web domains, including the API’s. When this happens, we cannot browse to the website www.purpleair.com or june2022.api.purpleair.com, we get a “refused to … --- ## [Negative AQI values on map](https://community.purpleair.com/t/negative-aqi-values-on-map/2493)
**Author:** [@dwhitemv](https://community.purpleair.com/u/dwhitemv)\ **Replies:** 1\ **Last updated:** [October 24, 2022, 12:46am UTC](https://community.purpleair.com/t/negative-aqi-values-on-map/2493 "2022-10-24T00:46:26Z")
The map code should limit the AQI to zero after conversion. Otherwise this happens. This screenshot was taken with the map set to show US EPA AQI with the US EPA conversion during rainy & windy weather. Map version Moder… --- ## [Real-time data on Map Markers and graph do not match for US EPA conversion](https://community.purpleair.com/t/real-time-data-on-map-markers-and-graph-do-not-match-for-us-epa-conversion/2391)
**Author:** [@pbhuss](https://community.purpleair.com/u/pbhuss)\ **Replies:** 0\ **Last updated:** [October 15, 2022, 7:48pm UTC](https://community.purpleair.com/t/real-time-data-on-map-markers-and-graph-do-not-match-for-us-epa-conversion/2391 "2022-10-15T19:48:51Z")
According to Difference in Graph and Map Marker Data Real-time data will match on both the graph and the Map Markers. However I’ve been watching the AQI in my area recently during a period of high smoke, and I’ve not… --- ## [What does -1 mean on my sensor?](https://community.purpleair.com/t/what-does-1-mean-on-my-sensor/1314)
**Author:** [@No\_One\_You\_Know](https://community.purpleair.com/u/No_One_You_Know)\ **Replies:** 3\ **Last updated:** [August 9, 2022, 2:40pm UTC](https://community.purpleair.com/t/what-does-1-mean-on-my-sensor/1314 "2022-08-09T14:40:11Z")
What? -1 on my s4nsor mean? --- ## [Safari Error: Failed to initialize WebGL](https://community.purpleair.com/t/safari-error-failed-to-initialize-webgl/1046)
**Author:** [@old-runner](https://community.purpleair.com/u/old-runner)\ **Replies:** 2\ **Last updated:** [July 1, 2022, 6:42pm UTC](https://community.purpleair.com/t/safari-error-failed-to-initialize-webgl/1046 "2022-07-01T18:42:52Z")
Anyone seen this error when trying to view the map in Safari? MacBook Pro : OS 12.4 Safari version: Version 15.5 (17613.2.7.1.8)