# User Experience

**URL:** https://community.purpleair.com/c/user-experience/23.md?page=1

[Latest](https://community.purpleair.com/latest.md) · [Categories](https://community.purpleair.com/categories.md)

**Page:** 2

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## [PurpleAir Utility installer/app for macOS is not signed properly](https://community.purpleair.com/t/purpleair-utility-installer-app-for-macos-is-not-signed-properly/7643)

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**Author:** [@Brice\_Ruth](https://community.purpleair.com/u/Brice_Ruth)\
**Replies:** 2\
**Last updated:** [January 6, 2024, 3:01am UTC](https://community.purpleair.com/t/purpleair-utility-installer-app-for-macos-is-not-signed-properly/7643 "2024-01-06T03:01:23Z")

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While doing some troubleshooting recently, I noticed that the .pkg installer for macOS of the PurpleAir Utility app is not signed. It’s really not a great idea to have folks bypass the security precautions on their syste…

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## [PurpleAir Utility installers are not hosted securely](https://community.purpleair.com/t/purpleair-utility-installers-are-not-hosted-securely/7634)

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**Author:** [@Brice\_Ruth](https://community.purpleair.com/u/Brice_Ruth)\
**Replies:** 2\
**Last updated:** [January 6, 2024, 2:59am UTC](https://community.purpleair.com/t/purpleair-utility-installers-are-not-hosted-securely/7634 "2024-01-06T02:59:45Z")

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While doing some troubleshooting recently, I noticed that the PurpleAir Utility desktop app installers for Windows/Mac are not hosted at a secure URL - they’re served via insecure HTTP (see The PurpleAir Utility). It wou…

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## [Remapping colors on Touch Indoor Air Quality Monitor to be colorblind friendly](https://community.purpleair.com/t/remapping-colors-on-touch-indoor-air-quality-monitor-to-be-colorblind-friendly/7301)

<div class="topic-metadata">

**Author:** [@Nicholas\_Ruggero](https://community.purpleair.com/u/Nicholas_Ruggero)\
**Replies:** 1\
**Last updated:** [November 27, 2023, 8:49pm UTC](https://community.purpleair.com/t/remapping-colors-on-touch-indoor-air-quality-monitor-to-be-colorblind-friendly/7301 "2023-11-27T20:49:43Z")

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Has any one figured out a way to re-map the colors for air quality displayed on their Touch Indoor sensor’s LEDs? Given the type of colorblindness I have I can’t really distinguish between the green and orange that is di…

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## [Adding Artificial Intelligence (AI) To The Map To Improve It](https://community.purpleair.com/t/adding-artificial-intelligence-ai-to-the-map-to-improve-it/7278)

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**Author:** [@Facts\_Really\_Matter](https://community.purpleair.com/u/Facts_Really_Matter)\
**Replies:** 1\
**Last updated:** [November 25, 2023, 4:57pm UTC](https://community.purpleair.com/t/adding-artificial-intelligence-ai-to-the-map-to-improve-it/7278 "2023-11-25T16:57:07Z")

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As we know, air quality is ‘Hyper-Local’, such that 2 houses very close to each other can show very different air quality readings, based upon different factors (e.g. a nearby fireplace, barbq, cigarette smoker, cooking,…

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## [Values shown on map don't match the sensor time series when EPA conversion is applied](https://community.purpleair.com/t/values-shown-on-map-dont-match-the-sensor-time-series-when-epa-conversion-is-applied/2405)

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**Author:** [@Drew\_Frank](https://community.purpleair.com/u/Drew_Frank)\
**Replies:** 5\
**Last updated:** [October 30, 2023, 10:28pm UTC](https://community.purpleair.com/t/values-shown-on-map-dont-match-the-sensor-time-series-when-epa-conversion-is-applied/2405 "2023-10-30T22:28:04Z")

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Usually, the numbers on the map correspond to the most recent data point of a sensor’s historical time series (the graph you see if you click on a sensor). However, after applying the EPA conversion, there is a huge gap …

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## [Old embedded terms on registration page](https://community.purpleair.com/t/old-embedded-terms-on-registration-page/6826)

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**Author:** [@rtpa](https://community.purpleair.com/u/rtpa)\
**Replies:** 1\
**Last updated:** [October 30, 2023, 2:50pm UTC](https://community.purpleair.com/t/old-embedded-terms-on-registration-page/6826 "2023-10-30T14:50:52Z")

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Hi, I just bought a PurpleAir device and went through the registration step for the first time. You might want to know that the embedded terms of use and conditions on the PurpleAir device registration page still have …

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## [Answer the phone](https://community.purpleair.com/t/answer-the-phone/2732)

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**Author:** [@mrRat](https://community.purpleair.com/u/mrRat)\
**Replies:** 1\
**Last updated:** [October 11, 2023, 8:34pm UTC](https://community.purpleair.com/t/answer-the-phone/2732 "2023-10-11T20:34:00Z")

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I Have called several times and I just get hung up on what’s up with that

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## [CCPA link is confusing](https://community.purpleair.com/t/ccpa-link-is-confusing/6827)

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**Author:** [@rtpa](https://community.purpleair.com/u/rtpa)\
**Replies:** 0\
**Last updated:** [October 2, 2023, 11:50pm UTC](https://community.purpleair.com/t/ccpa-link-is-confusing/6827 "2023-10-02T23:50:20Z")

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On Do not sell my personal information – PurpleAir, Inc. the text seems to contradict itself. In the “How to opt out” section is the text “By clicking on the link below, we will no longer collect or sell your personal i…

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## [All sensors are dark](https://community.purpleair.com/t/all-sensors-are-dark/6638)

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**Author:** [@Tdub](https://community.purpleair.com/u/Tdub)\
**Replies:** 2\
**Last updated:** [September 29, 2023, 9:35pm UTC](https://community.purpleair.com/t/all-sensors-are-dark/6638 "2023-09-29T21:35:29Z")

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all sensors are dark

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## [Map LRPA conversion help](https://community.purpleair.com/t/map-lrpa-conversion-help/6534)

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**Author:** [@wawzat](https://community.purpleair.com/u/wawzat)\
**Replies:** 2\
**Last updated:** [September 25, 2023, 5:21pm UTC](https://community.purpleair.com/t/map-lrpa-conversion-help/6534 "2023-09-25T17:21:09Z")

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The help for the LRPA conversion has a hyperlink for “study of the PA sensors” which results in a page not found error. Does anyone have a correct link for this? I’d link to read about how to implement this correction in…

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## [\`create\_member\` Points Discrepancy](https://community.purpleair.com/t/create-member-points-discrepancy/6346)

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**Author:** [@Jon\_M\_Diebold](https://community.purpleair.com/u/Jon_M_Diebold)\
**Replies:** 0\
**Last updated:** [September 5, 2023, 1:39pm UTC](https://community.purpleair.com/t/create-member-points-discrepancy/6346 "2023-09-05T13:39:50Z")

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It looks to me like there may be an issue with either the application of points when making the create\_member call, or in the documentation of the call’s pricing. The table at PurpleAir Develop states that adding a memb…

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## [LED Color from Data Other Than AQI](https://community.purpleair.com/t/led-color-from-data-other-than-aqi/6301)

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**Author:** [@Samuel\_Corbin](https://community.purpleair.com/u/Samuel_Corbin)\
**Replies:** 0\
**Last updated:** [September 1, 2023, 2:53am UTC](https://community.purpleair.com/t/led-color-from-data-other-than-aqi/6301 "2023-09-01T02:53:35Z")

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It would be extremely useful if we could set the colored “AQI” LED to any of the numbers the sensors track instead of only AQI. It’s frustrating that it’s easy to get the other numbers on the map or even from the JSON e…

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## [Logging and displaying you own sensor on you local "home" network via Grafana](https://community.purpleair.com/t/logging-and-displaying-you-own-sensor-on-you-local-home-network-via-grafana/5809)

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**Author:** [@pyzahl](https://community.purpleair.com/u/pyzahl)\
**Replies:** 4\
**Last updated:** [August 30, 2023, 9:11pm UTC](https://community.purpleair.com/t/logging-and-displaying-you-own-sensor-on-you-local-home-network-via-grafana/5809 "2023-08-30T21:11:54Z")

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As I am lacking a nice app to have a nice overview of my own sensor station’s data plus have my own logging to a database I created my own setup – in addition to the public sharing to PurpleAir’s map. Here is how my das…

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## [Feature idea: Allow businesses to tag their sensors for the realtime map](https://community.purpleair.com/t/feature-idea-allow-businesses-to-tag-their-sensors-for-the-realtime-map/6193)

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**Author:** [@yoblin](https://community.purpleair.com/u/yoblin)\
**Replies:** 0\
**Last updated:** [August 27, 2023, 8:01pm UTC](https://community.purpleair.com/t/feature-idea-allow-businesses-to-tag-their-sensors-for-the-realtime-map/6193 "2023-08-27T20:01:07Z")

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I’d love to know which businesses around me have good indoor air during wildfire season. I could filter the live map to show only businesses that have tagged their sensors with the name of their business (or e.g. a publi…

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## ["Touch" LED's will not stay on](https://community.purpleair.com/t/touch-leds-will-not-stay-on/3632)

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**Author:** [@Olblueiiii](https://community.purpleair.com/u/Olblueiiii)\
**Replies:** 5\
**Last updated:** [August 25, 2023, 6:23pm UTC](https://community.purpleair.com/t/touch-leds-will-not-stay-on/3632 "2023-08-25T18:23:46Z")

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The LEDs in my new “Touch” Indoor sensor will only remain on for a relatively short time. I can tap the sensor to turn the LEDs back on. I haven’t resorted to staring at the sensor for hours to determine exactly how long…

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## [Web widget conversion factor not being applied](https://community.purpleair.com/t/web-widget-conversion-factor-not-being-applied/5835)

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**Author:** [@peterwong](https://community.purpleair.com/u/peterwong)\
**Replies:** 3\
**Last updated:** [August 3, 2023, 6:14am UTC](https://community.purpleair.com/t/web-widget-conversion-factor-not-being-applied/5835 "2023-08-03T06:14:22Z")

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hello all I’ve “built” a quick and dirty page just to host the widget for my sensor: https://asl.hapahaus.com/weatherwong-widget.html as can be seen in the widget string (view source on linked page), the displayed val…

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## [Researchers Seeking Interview Participants!](https://community.purpleair.com/t/researchers-seeking-interview-participants/2168)

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**Author:** [@Glendon\_Air](https://community.purpleair.com/u/Glendon_Air)\
**Replies:** 1\
**Last updated:** [July 21, 2023, 7:17pm UTC](https://community.purpleair.com/t/researchers-seeking-interview-participants/2168 "2023-07-21T19:17:44Z")

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Hi there, Some of us at York University in Toronto are also working with air quality sensors – we’re looking at how accurate they are from a scientific standpoint as well as why and how people use them. Would you be int…

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## [Feature Request to Change the Measurement Displayed by the LED](https://community.purpleair.com/t/feature-request-to-change-the-measurement-displayed-by-the-led/5554)

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**Author:** [@A1N0](https://community.purpleair.com/u/A1N0)\
**Replies:** 0\
**Last updated:** [July 14, 2023, 7:38pm UTC](https://community.purpleair.com/t/feature-request-to-change-the-measurement-displayed-by-the-led/5554 "2023-07-14T19:38:12Z")

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It’s would really be nice to allow the ability to change the LED status to the measurement of your choice, and not just PM2.5. In my application, PM2.5 is meaningless. Also an easy way to suspend cloud access would be …

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## [Mobile AQN Station](https://community.purpleair.com/t/mobile-aqn-station/5533)

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**Author:** [@ddettrick](https://community.purpleair.com/u/ddettrick)\
**Replies:** 0\
**Last updated:** [July 13, 2023, 2:38am UTC](https://community.purpleair.com/t/mobile-aqn-station/5533 "2023-07-13T02:38:40Z")

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We have created some simple tripod mounting systems to enable mobile field PM monitoring at multiple sites.

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## [Able to add 1-h PM2.5 Only AQHI-Plus?](https://community.purpleair.com/t/able-to-add-1-h-pm2-5-only-aqhi-plus/5334)

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**Author:** [@Araso](https://community.purpleair.com/u/Araso)\
**Replies:** 1\
**Last updated:** [July 3, 2023, 6:25pm UTC](https://community.purpleair.com/t/able-to-add-1-h-pm2-5-only-aqhi-plus/5334 "2023-07-03T18:25:30Z")

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Hello! I’m wondering if it might be possible to add an index, the 1-h PM2.5 Only AQHI-Plus? This modification to the Canadian AQHI re-weighs the index to better capture rising PM2.5 levels, which is particularly relevant…

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## [IFTTT integration](https://community.purpleair.com/t/ifttt-integration/515)

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**Author:** [@MountainDougie](https://community.purpleair.com/u/MountainDougie)\
**Replies:** 3\
**Last updated:** [June 15, 2023, 4:22pm UTC](https://community.purpleair.com/t/ifttt-integration/515 "2023-06-15T16:22:19Z")

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Please add IFTTT integration. It would be cool to get alerts or turn on air purifiers based on my indoor readings or nearby outdoor sensors.

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## [Show monitor on map when moused-over on graph](https://community.purpleair.com/t/show-monitor-on-map-when-moused-over-on-graph/4241)

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**Author:** [@Mark\_from\_Pittsburgh](https://community.purpleair.com/u/Mark_from_Pittsburgh)\
**Replies:** 1\
**Last updated:** [April 17, 2023, 4:42pm UTC](https://community.purpleair.com/t/show-monitor-on-map-when-moused-over-on-graph/4241 "2023-04-17T16:42:46Z")

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Feature request: It would be extremely helpful if I could click on a series of monitors in the map, view them on the graph area, and then when I mouse over the monitor name in the graph, (here’s the feature request) coul…

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## [DNS A Record](https://community.purpleair.com/t/dns-a-record/4193)

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**Author:** [@csm10495](https://community.purpleair.com/u/csm10495)\
**Replies:** 0\
**Last updated:** [April 13, 2023, 2:55am UTC](https://community.purpleair.com/t/dns-a-record/4193 "2023-04-13T02:55:11Z")

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Hey folks, I made a DNS A Record for the local ip of my purple air. Lets say (for example) its: pa.example.com. When i try to go to pa\[DOT\]example\[DOT\]com in my browser it redirects me to purpleair-f63d.lan/redirect … …

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## [Allowing sensor owner to archive sensor data when moved](https://community.purpleair.com/t/allowing-sensor-owner-to-archive-sensor-data-when-moved/3785)

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**Author:** [@bluesystems](https://community.purpleair.com/u/bluesystems)\
**Replies:** 2\
**Last updated:** [March 3, 2023, 11:54pm UTC](https://community.purpleair.com/t/allowing-sensor-owner-to-archive-sensor-data-when-moved/3785 "2023-03-03T23:54:52Z")

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In my latest application I plan to move a number of sensors after several weeks time per location. Currently a sensor owner can not move or arcive sensor data themselves. The sensor owner has to request from Purpleair …

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## [Turn off autorotate for maps on Android phones](https://community.purpleair.com/t/turn-off-autorotate-for-maps-on-android-phones/3497)

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**Author:** [@ArtSpot](https://community.purpleair.com/u/ArtSpot)\
**Replies:** 1\
**Last updated:** [February 3, 2023, 11:03pm UTC](https://community.purpleair.com/t/turn-off-autorotate-for-maps-on-android-phones/3497 "2023-02-03T23:03:50Z")

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I have an Android (13) phone and I turn off autorotation for apps as well as for the default browser (Chrome). No websites or apps will turn to landscape when I am lying down and using my phone except PurpleAir. Since Pu…

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## [Error Loading Script](https://community.purpleair.com/t/error-loading-script/3210)

<div class="topic-metadata">

**Author:** [@Halberst](https://community.purpleair.com/u/Halberst)\
**Replies:** 0\
**Last updated:** [January 9, 2023, 5:45pm UTC](https://community.purpleair.com/t/error-loading-script/3210 "2023-01-09T17:45:45Z")

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On both my Win 10 PC and on my Android cell, I get a notice “ERROR LOADING SCRIPT.” Despite that, I am able to see the data.

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## [Is Purple air worth buying?](https://community.purpleair.com/t/is-purple-air-worth-buying/2868)

<div class="topic-metadata">

**Author:** [@Nic](https://community.purpleair.com/u/Nic)\
**Replies:** 10\
**Last updated:** [December 14, 2022, 11:37pm UTC](https://community.purpleair.com/t/is-purple-air-worth-buying/2868 "2022-12-14T23:37:52Z")

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Is Purple air worth buying? I’d say at the moment on a scale of 1-10, negative 10, with 10 or more. reasons to avoid… Access to data has taken a dive… now very poor. The API is a total washout, its totally geeked out,…

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## [Temperature reading is 6 degrees too cold](https://community.purpleair.com/t/temperature-reading-is-6-degrees-too-cold/2908)

<div class="topic-metadata">

**Author:** [@RavenWoods](https://community.purpleair.com/u/RavenWoods)\
**Replies:** 1\
**Last updated:** [December 7, 2022, 7:15pm UTC](https://community.purpleair.com/t/temperature-reading-is-6-degrees-too-cold/2908 "2022-12-07T19:15:51Z")

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I received the PA-II Air Quality Sensor yesterday. I finally figured out how to see what the outdoor temperature is. I like to be able to see what the temperature is at home in the winter while at work. I already have an…

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## [Request for remote temperature probe](https://community.purpleair.com/t/request-for-remote-temperature-probe/2774)

<div class="topic-metadata">

**Author:** [@JMac1004](https://community.purpleair.com/u/JMac1004)\
**Replies:** 0\
**Last updated:** [November 21, 2022, 6:08pm UTC](https://community.purpleair.com/t/request-for-remote-temperature-probe/2774 "2022-11-21T18:08:27Z")

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I have a PA-II sensor. I realize that it generates heat and that the reported temperatures are reduced by 8° F to compensate. I see two problems with that: A. I suspect that compensation is only appropriate for some …

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## [Why did you blow away my account with notice?](https://community.purpleair.com/t/why-did-you-blow-away-my-account-with-notice/2713)

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**Author:** [@Dave\_Hart](https://community.purpleair.com/u/Dave_Hart)\
**Replies:** 1\
**Last updated:** [November 14, 2022, 8:42pm UTC](https://community.purpleair.com/t/why-did-you-blow-away-my-account-with-notice/2713 "2022-11-14T20:42:42Z")

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I created an account in late September, 2020 and used it fairly often for a few months and then not so often. When I tried to log in today, your website has “no record” of my email address. If you’re going to cut peopl…

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