# Purchasing **URL:** https://community.purpleair.com/c/faq/purchasing/31.md [Latest](https://community.purpleair.com/latest.md) · [Categories](https://community.purpleair.com/categories.md) --- ## [About the Purchasing category](https://community.purpleair.com/t/about-the-purchasing-category/1629)
**Author:** [@PurpleAir](https://community.purpleair.com/u/PurpleAir)\ **Replies:** 0\ **Last updated:** [August 15, 2022, 5:29pm UTC](https://community.purpleair.com/t/about-the-purchasing-category/1629 "2022-08-15T17:29:33Z")
Welcome to our purchasing page. You will find most information on common questions from tax-exempt to doing a purchase order. Let us know if you have any questions. --- ## [Purchasing](https://community.purpleair.com/t/purchasing/10922)
**Author:** [@Amanda\_Hawkins](https://community.purpleair.com/u/Amanda_Hawkins)\ **Replies:** 0\ **Last updated:** [December 13, 2024, 10:29pm UTC](https://community.purpleair.com/t/purchasing/10922 "2024-12-13T22:29:23Z")
Welcome to our purchasing page. You will find most information on common questions from tax-exempt to doing a purchase order. Let us know if you have any questions. Tax-Exempt and W9 Use this link to take you to our pag… --- ## [Tax Exempt](https://community.purpleair.com/t/tax-exempt/10915)
**Author:** [@Amanda\_Hawkins](https://community.purpleair.com/u/Amanda_Hawkins)\ **Replies:** 0\ **Last updated:** [December 13, 2024, 1:22am UTC](https://community.purpleair.com/t/tax-exempt/10915 "2024-12-13T01:22:52Z")
If you are eligible for tax exemption, please follow the steps below to ensure your status is applied to your profile before making a purchase: 1. Complete the Required Steps: Follow the detailed instructions here. Upl… --- ## [Purchase Orders](https://community.purpleair.com/t/purchase-orders/1634)
**Author:** [@PurpleAir](https://community.purpleair.com/u/PurpleAir)\ **Replies:** 0\ **Last updated:** [August 15, 2022, 6:11pm UTC](https://community.purpleair.com/t/purchase-orders/1634 "2022-08-15T18:11:26Z")
Does PurpleAir accept Purchase Orders? Yes, we do! To place an order using a purchase order (PO), please email billing@purpleair.com to request an invoice. Be sure to include the billing and shipping information, along w… --- ## [Payment Methods](https://community.purpleair.com/t/payment-methods/795)
**Author:** [@PurpleAir](https://community.purpleair.com/u/PurpleAir)\ **Replies:** 0\ **Last updated:** [June 2, 2022, 6:50pm UTC](https://community.purpleair.com/t/payment-methods/795 "2022-06-02T18:50:17Z")
Make a purchase with PurpleAir using several accepted methods of payment. All prices are listed in U.S. dollars. Credit Cards PurpleAir accepts MasterCard, Visa, American Express, and Discover credit cards. Shop Pay Pa… --- ## [How to Request a Refund](https://community.purpleair.com/t/how-to-request-a-refund/139)
**Author:** [@PurpleAir](https://community.purpleair.com/u/PurpleAir)\ **Replies:** 0\ **Last updated:** [October 20, 2021, 9:58pm UTC](https://community.purpleair.com/t/how-to-request-a-refund/139 "2021-10-20T21:58:17Z")
To request a refund, notify PurpleAir by emailing billing@purpleair.com within 30 days of the ship date. In your message include the following; (1) order number, (2) Device ID of the sensor(s), and (3) a brief descripti… --- ## [How do I order PurpleAir sensors on the website?](https://community.purpleair.com/t/how-do-i-order-purpleair-sensors-on-the-website/1628)
**Author:** [@PurpleAir](https://community.purpleair.com/u/PurpleAir)\ **Replies:** 0\ **Last updated:** [August 15, 2022, 5:28pm UTC](https://community.purpleair.com/t/how-do-i-order-purpleair-sensors-on-the-website/1628 "2022-08-15T17:28:08Z")
Find the sensor you wish to order on the Air Quality Sensors page here Enter the quantity in the box Select Add to Cart Select Checkout Enter your email and shipping information and select Continue to Shipping Select…